#Ilok license manager cannot sign in serial number#
#Ilok license manager cannot sign in install#
#Ilok license manager cannot sign in update#
#Ilok license manager cannot sign in 32 bit#
#Ilok license manager cannot sign in software#

Included with this release is a new warning error that will appear the first time you launch any 32 bit application.Hauptwerk is now licensed via the PACE iLok system (instead of the ‘Hauptwerk USB key’ HASP dongle that was used for v4).

What does this mean?Īpple released an update to OS X High Sierra with version 10.13.4.

I see an error message when trying to install Product Portal on my Mac. *Purchase History will show orders and activations as separate items, products purchased directly from iZotope using this account will typically appear twice in the purchase history. Select the Options Menu (three horizontal sliders at the top right of the window) Open Product Portal and log in if necessary If you would like to view all of your licenses, including legacy and licensed products, head over to Purchase History in the Options Menu: If you own multiple licenses for the same product it will only show up once because a specific product version can only be installed once on any single computer. Product Portal shows you the state of each product on the current computer. *You may be prompted to verify authorization info when you first launch an application or plug-in I own 3 licenses for the same product, why do I only see one in Product Portal?

This will enable you to use your iZotope software whenever this iLok key is connected to your computer.* Select the desired, connected iLok USB key as the activation destination With the license(s) highlighted, click the Activate button (check mark) in the top right corner of the window Next follow these steps to add your license to your iLok USB key:Ĭonnect your iLok USB key to your computer, then launch iLok License Manager and sign in using your iLok IDĬlick your username after signing in, then click the Available Tab and select the product license(s) you wish to activate Install the latest version of iLok License Manager found here There are a few steps that you must complete to use your product: “Authorized to iLok” means that your account shows this license has been deposited to an iLok account. My product shows “Authorized to iLok” but it still opens in trial/demo mode? Then Navigate to the search window for uninstalling or moving an app and search for Product Portal. PC: Open the Add or Remove Programs menu by searching this in Windows search. Mac: MacHD/Library/Application Support/iZotope/Product Portal The uninstaller for Product Portal is located in the following directories: Product Portal will also give you an error message if there is no internet connection. You can install the latest version from our site: Make sure that your Product Portal app is up to date. My products are not installing through Product Portal, what can I do? IZotope Product Portal supports all iZotope products except for: What products does Product Portal support? Some licensed iZotope products like Mastering and Repair Suite come packaged with other 3rd party software and may not be supported in Product Portal. See below for the complete list of unsupported products.

Some legacy products are not supported in Product Portal. We can also help if you need products moved between accounts or to find missing products. If you cannot locate an account or if you would like to submit an account merge request please contact iZotope Support.

For products purchased through retail partners you will need to sign in, and click the plus button to add the product to your account using the serial number you were provided. Some users have multiple accounts, make sure that you are signing in with the same account you made a purchase with. There are a few reasons you may not see a product you own in Product Portal:Įxponential Audio products will not show up in Product Portal, these can be seen in your account here: Why don’t certain products appear in Product Portal? You have a previously installed product on your computer You added a serial number from a retail purchase in Product Portal or on You purchased a product directly from iZotope There are several ways products can be added to your account and visible in Product Portal: What determines if a product appears in Product Portal?

#Ilok license manager cannot sign in update#

#Ilok license manager cannot sign in install#

#Ilok license manager cannot sign in software#

#Ilok license manager cannot sign in serial number#